On my first phone call with Pam (age 75), she explained her situation and seemed very confused about her Medicare coverage and why her bank account was being charged ~$260/month from Insurance Carrier.
Pam had trouble explaining whether she had a Medicare Supplement or Medicare Advantage Plan. In our guide about “Avoiding the Top 5 Mistakes People Make on Medicare” the #3 biggest mistake is people that don’t properly understand the difference between Medicare Advantage and Medicare Supplements.
After she sent me a copy of her card, I could see it was an Advantage Plan. I did a reverse look-up on Medicare.gov and found out she had the Advantage Plan since Jan 1, 2012. We did a conference call with the Insurance Company so we could dig a little deeper. Apparently she had signed up for a Plan J Supplement when she turned 65, and never canceled the supplement when she went on the Advantage Plan on Jan 1, 2012.
We had to escalate from there and took several calls and emails, but we just heard back last week that the Insurance Company issued a refund of ~$20,000 to Pam’s bank account! Obviously, Pam is ecstatic and forever grateful for the support she got from Senior Advisors!
There is no reason why you should NOT be using a broker, like Senior Advisors, for your Medicare Planning needs. You will pay the same premium if you go directly to an insurance company versus if you use a Broker. You will basically be getting a free service by using a broker like Senior Advisors.
If you are turning 65, retiring, or just looking to save money on your Medicare Supplements, give us a call now - 908.272.1970