On Friday, August 16, 2019 I attended the CMS (Centers for Medicare & Medicaid Services) Webinar*, which provided an overview of new MPF tool which will be launching “before Labor Day 2019”.
Please note that all of my feedback below is based on a very brief 30-minute demo (and 30 min Q&A) that was provided by CMS.
My initial reaction is that the intentions are good, but a system overhaul of this magnitude should never be launched this close to the highest volume period of activity (i.e. Annual Enrollment) for a system.
There are some major changes in the new tool, which will significantly impact Medicare Beneficiaries and agents that use the Medicare Plan Finder tool.
I will do my best to highlight some of the positives first…
Some of the Positives:
At Senior Advisors, we still plan to provide the FREE Annual Review of Part D coverage for all of our clients as we have in the past. However, this year will certainly be more challenging and we ask for your patience as we work through these reviews using a brand new tool for 2020 Plans.
* A recording of this webinar along with PowerPoint slides will be posted in the “Resources” tab of the NTP website at https://cmsnationaltrainingprogram.cms.gov/, as soon as the Plan Finder is publicly launched.
See bio here